Privacy policy

Privacy Policy

1) Information on the Collection of Personal Data and Contact Details of the Data Controller

1.1 Thank you for visiting our website. Below, we inform you about the processing of your personal data when you use our website. Personal data refers to any information that can be used to identify you personally.

1.2 The data controller responsible for processing data on this website is florencepearl.com. The data controller is the natural or legal person who determines, alone or jointly with others, the purposes and means of processing personal data (as defined by the EU General Data Protection Regulation — GDPR).

1.3 This website uses SSL or TLS encryption to protect the transmission of personal data and other confidential information, such as orders or enquiries. You can recognize an encrypted connection by checking whether the browser's address bar begins with "https://" and displays a padlock icon.

2) Data Collection When Visiting Our Website

When you use our website for informational purposes only, without registering or providing us with any information, we collect only the data that your browser transmits to our server (known as "server log files"). This data is necessary to display the website and ensure its stability. The following information is collected:

  • Page visited

  • Date and time of access

  • Amount of data transferred (in bytes)

  • Website from which you accessed our site (referrer)

  • Browser used

  • Operating system used

  • IP address used (possibly anonymized)

The processing of this data is based on our legitimate interest in improving the stability and functionality of our website, in accordance with Article 6(1)(f) of the GDPR. The data is not transferred or used for any other purpose unless there are specific indications of unlawful use, in which case the log files may be reviewed at a later date.

3) Cookies

To make our website more attractive and enable the use of certain features, we use cookies (small text files stored on your device). Some cookies are deleted at the end of your browsing session (session cookies), while others remain stored to recognize your browser on future visits (persistent cookies). These cookies may collect personal data, such as your browser information, location or IP address.

Persistent cookies are automatically deleted after a predefined period, which varies depending on the cookie. Some cookies simplify the ordering process, for example, by saving products in your shopping cart. If cookies process personal data, such processing is based on Article 6(1)(b) of the GDPR (performance of a contract) or Article 6(1)(f) (legitimate interest in ensuring optimal website functionality and an efficient user experience).

We may work with advertising partners who also store cookies on your device when you visit our website (third-party cookies). If this is the case, we will inform you about their use and scope in this Privacy Policy.

You can configure your browser to notify you when cookies are installed and allow you to decide individually whether to accept them. The configuration process varies depending on your browser; please refer to its help menu. Here are some useful links:

  • Internet Explorer

  • Firefox

  • Chrome

  • Safari

  • Opera

If you reject cookies, certain website features may not be available.

4) Contact

When you contact us, for example, through a contact form or by email, we collect your personal data. The information collected is specified in the relevant form. We use this data exclusively to respond to your enquiry and handle any related technical matters.

The legal basis for this processing is our legitimate interest in responding to your enquiry (Article 6(1)(f) of the GDPR). If your contact relates to entering into a contract, Article 6(1)(b) of the GDPR will also apply.

Once the matter has been resolved and there are no legal obligations requiring us to retain your data, your personal data will be deleted.

5) Creation of Customer Accounts and Performance of Contracts

When you provide us with personal data to enter into a contract or create a customer account, we process it in accordance with Article 6(1)(b) of the GDPR.

The required information is indicated in the relevant forms. You may request the deletion of your account at any time by contacting the data controller at the address provided above.

Once the contract has been completed or your account has been deleted, your data will be restricted from further processing for tax and commercial record-keeping purposes and will be deleted once the applicable retention periods have expired, unless you consent to further use or such use is permitted by law.

6) Use of Data for Direct Marketing

6.1 Newsletter Subscription

If you subscribe to our newsletter, we will regularly send you offers. We only require your email address; any additional information is optional and is used to personalize our communications.

We use a "double opt-in" procedure, meaning that you will receive a confirmation email and we will only begin sending you the newsletter after you click the confirmation link.

By clicking the confirmation link, you consent to the processing of your personal data in accordance with Article 6(1)(a) of the GDPR. We record your IP address and the time of registration to prevent misuse.

You can unsubscribe at any time by using the link provided in the newsletter or by contacting us at info@florencepearl.com. Once you unsubscribe, we will remove your email address from our mailing list unless you consent to further use or such use is permitted by law.

6.2 Sending Newsletters to Existing Customers

If you provided us with your email address when making a purchase, we may send you email offers for similar products without requiring additional consent.

This is based on our legitimate interest in personalized direct marketing, in accordance with Article 6(1)(f) of the GDPR. You may object to receiving these emails at any time by contacting us.